Privacy Policy

Plantasur Trading, S.L. is committed to protecting your privacy. We want to be transparent about the data we collect, how we use it and the rights you have to control your data.

User information

Plantasur Trading, S.L is responsible for the processing of the User’s personal data and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of natural persons and the Organic Law 3/2018 of 5 December (LOPDGDD), regarding the processing of personal data and the free movement of these data, so you are provided with the following processing information:

For what purposes do we process your personal data?

In Plantasur Trading, S.L. we process the data of interested parties for the management and development of communications (user contact, resolution of queries, etc.) as well as to meet the services requested and develop our business.

We will manage the contracting of our products in distance selling and will manage shipments and returns. We will manage the processing of user registration to be used in the purchase of products offered, We collect this data so that you can make your purchases and, therefore, manage the business relationship, manage your requests and / or orders and their collection. As well as to facilitate access to and use of the website.

Maintain a relationship of sending advertising and commercial communications and news about our services to users who choose to subscribe to our newsletter. If you do not wish to receive it, please send us an email to: info@plantasur.com indicating “No Publi” in the subject line.

Regarding the publication of personal data on social networks that can share our website, in no case such data is treated beyond responding to your queries or suggestions and privacy policy is marked by the entities responsible for those sites. We cannot be held responsible for the personal information that each user may publish.

What kind of data do we process?

In addition to the different means of collection mentioned, as well as the different purposes of treatment exposed, we inform you that the types of data that we can treat in our information system are:

1. Identification data.

2. E-mail addresses.

3. Postal addresses.

How long will we keep your data?

Personal data will be kept for as long as we maintain a relationship with you, either as a customer or as another type of interested party; as long as you do not request their deletion; or as long as there is any provision or legal requirement to keep them.

When the data is no longer necessary for the purposes for which it was collected, it will be deleted, ensuring its confidentiality.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data is the relationship maintained with you based on the fulfillment of a contract and / or business relationship, as well as the express consent, if any, you have provided us for additional treatments such as the contact form on the website, and any other treatment that necessarily involves the collection of personal data, for which a clear affirmative action by the person concerned will be a prerequisite.

We inform you that the personal data requested at the time of registration on this website are strictly necessary to formalize and manage the relationship with you, so that if you do not provide them, we can not maintain that relationship. In any case, such main purpose is not subject to consent for the processing of data that are not necessary for such main activity.

To which recipients will your data be communicated?

In some cases, it is necessary for them to access information provided to us by third parties in order to provide you with the requested service, for example, logistics, transportation and delivery services, companies that provide us with other types of services such as: information technology (storage and processing of information, etc.).

These third parties only have access to the personal information they need to perform these services. They are required to keep your personal information confidential and may not use it in any way other than as we have requested.

The data of the interested parties will not be communicated to any third party, unless legally obliged to do so.

What are your rights when you provide us with and/or we process your data?

As a data subject, you may at any time request us to exercise any of the following data protection rights:

– Access to your data: You have the right to access your data to know what personal data we are processing concerning you.

– Request rectification or deletion of your data: In certain circumstances, you have the right to rectify any personal data that you consider inaccurate and that concern you, and that are processed by the entities, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

– Request the limitation of the processing of your data: In certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep the data about which you have requested limitation in the processing for the exercise or defense of claims.

– To portability of your data: Under certain circumstances, you have the right to receive personal data concerning you, which you have provided to us, in a structured, commonly used, machine-readable format and to have it transferred by our company to another data controller.

– Object to the processing of your information: In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we would stop processing them unless we must continue to do so for compelling legitimate reasons or for the exercise or defense of possible claims.

– The right to file a complaint before the supervisory authority if you have not obtained satisfaction in the exercise of your rights, in this case, before the Spanish Data Protection Agency http://www.aepd.es.

We inform you that you may exercise your rights over your personal data through any of the following ways:

§ Postal address: Plg Industrial de Asegra, Calle Almería 7, 18210 Peligros (Granada), Spain. § E-mail address: info@plantasur.com

Delegate in data protection: Evaluadores de datos S.L. (Evalúa Data Consulting).

§ Postal address: Avda. del conocimiento 41. Centro de empresas PTS, Oficina A207- 2ª Planta, 18016 § E-mail address: delegadodeprotecciondedatos@dataevalua.com, you must indicate in the subject of the mail “Plantasur Trading, S.L”.

Sending communications or information

Our policy with respect to sending information through telematic means (e-mail, instant messaging, etc.), is limited to sending only communications that we consider of interest to our users and interested parties, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you through these the possibility of exercising your right to cancel and waive the receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 of Services for the Information Society and Electronic Commerce.

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields of the contact form or submitted in download forms, expressly and freely and unequivocally accept that their data are necessary to attend their request.

request, by the provider, being voluntary the inclusion of data in the remaining fields.

The user guarantees that the data provided are true, accurate, complete and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation.

In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained his/her consent to provide us with his/her data for the purpose of the processing in question. All this, prior to the provision of data from a third party.

If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.